Care Manager Certification Practice Exam

Which nursing action is essential when a client expresses difficulty in understanding their treatment plan?

1. Review the treatment plan with the family

2. Ask the client to read the materials provided

3. Reassess the client’s ability to comprehend information

4. Document the client’s understanding

The correct answer is: Reassess the client’s ability to comprehend information

Reassessing the client’s ability to comprehend information is essential when a client expresses difficulty understanding their treatment plan because it directly addresses the root of the issue. Effective communication is a cornerstone of patient care, and understanding a treatment plan is crucial for compliance and successful outcomes. By reassessing their comprehension, the care manager can identify specific barriers to understanding—whether they be cognitive, emotional, or related to the complexity of medical terminology—and tailor their approach accordingly. This step allows for a more individualized strategy, ensuring that the patient receives information in a way that suits their learning style, speaks to their concerns, and enhances their overall engagement with the treatment process. Addressing comprehension issues in a direct manner fosters a supportive healthcare environment and empowers patients to take an active role in their care.